One of the strongest mega trends, digitisation influences the entire global economy and the life and work of every individual. Just like the steam engine or electricity have done before in the course of history, digitisation redefines everything – only much faster! The speed of change increases every year and does not stop at the recycling industry – an industry that has previously only dealt with digitisation on the fringes. Therefore, it is inevitable to seriously look into future technologies. Especially the use of digital process technology – machines that communicate with each other entirely in the sense of Industry 4.0 – is becoming increasingly relevant. At the same time, the requirements in the service sector are also on the rise – innovative, tailor-made services are more sought after than ever before. In the recycling industry too. The resulting challenges require agile action, lateral thinking and the courage to take risks.